If for any reason you are unhappy with your purchase of Bondi Chai Latte we will replace it or refund the purchase price.
Please ensure that you contact us within 30 days of receipt of our product by calling 1300 764 299 or email shop@bondichai.com.au and we will make arrangements for your preferred option of replacement or a full refund.
We may ask you to return your purchase to PO Box 362, Salamander Bay, NSW, 2317, together with a receipt or proof of purchase. We will process any refunds in your original payment method as quickly as possible
If you haven’t received a requested refund within a satisfactory time please email us (shop@bondichai.com.au) and we will trace and rectify any problem.
If we ask you to return your purchase, you will need to pay the return shipping costs.
Please note, the time taken for any replacement product to reach you will vary depending on where you live.
If you are shipping an item over $75 in value, we recommend that you use a trackable shipping service and/or buy shipping insurance.